IT+systems+in+organisations

=IT systems in organisations (HL Only)=


 * // Information systems, people and teams //**
 * The role and need for IT in organizations
 * Organizational IT policies
 * IT personnel and organizational structure: for example, information system (IS) managers, support staff, network manager, database administrator
 * Development personnel: for example, manager, programmer, analyst, project manager


 * // The system development life cycle (SDLC) //**
 *  Analysis of current situation
 *  Organizational requirements
 *  Methods of data collection: questionnaires, interviews, observation, literature searches
 *  Feasibility study
 *  Identification of possible IT solutions
 * Requirements specification
 * Justification of preferred IT solution
 * Project plan (who, why, what, when and how part of the project)
 * Project goals, scope and constraints, such as financial, time, technical, human-resource-related, risks, communication, procurement, quality
 * Project initiation document
 * Design considerations
 * Inputs, data structure, processes, outputs, user interface
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Prototyping
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Development of the IT solution
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Initial testing, alpha testing
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Quality assurance and quality control
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Implementation
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Training and support of staff, documentation to support the new IT system
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Changeover methods: direct, phased and parallel running
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Beta testing
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Maintenance
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Phase out


 * // Project management issues //**
 * N<span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">eed for project management
 * D<span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">evelopment methodologies: agile development and waterfall development
 * P<span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">roject management methodologies: for example, PRINCE2 (projects in controlled environments 2), SSADM (structured systems analysis and design method), @PMBoK (project management body of knowledge), CMMI (capability maturity model integration)
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;"> Iteration
 * T<span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">ime constraints, tasks, resources and milestones; Gantt and Pert charts
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Modelling systems: for example, entities, entity relationship diagrams (ERD), data flow diagrams
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Maintenance of legacy systems
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">System support: for example, internal support, maintenance contract
 * <span style="font-family: 'Century Gothic',sans-serif; font-size: 9.5pt;">Incident management and escalation